\u5728\u5b9a\u4e49\u3001\u5b9e\u65bd\u548c\u7ba1\u7406\u591a\u4e91\u73af\u5883\u65f6\uff0c\u7ec4\u7ec7\u5e94\u9075\u5faa\u4ee5\u4e0b10\u6761\u91cd\u8981\u5b9e\u8df5\uff1a<\/p>\n

1. \u5c06\u5de5\u4f5c\u8d1f\u8f7d\u6620\u5c04\u5230\u4e91\u8ba1\u7b97\u670d\u52a1<\/strong><\/div>\n
\u6620\u5c04\u5de5\u4f5c\u8d1f\u8f7d\u53ef\u80fd\u662f\u521b\u5efa\u53ef\u9760\u7684\u591a\u4e91\u7b56\u7565\u7684\u6700\u5173\u952e\u6b65\u9aa4\u3002\u8fd9\u4f7f\u5f97\u53ef\u4ee5\u5c06\u9002\u5f53\u7684\u57fa\u7840\u8bbe\u65bd\u7ec4\u4ef6\u548c\u4e91\u8ba1\u7b97\u670d\u52a1\u5206\u914d\/\u63d0\u4f9b\u7ed9\u6b63\u786e\u7684\u4e1a\u52a1\u9700\u6c42\u3002\u5b83\u8fd8\u4f7fIT\u56e2\u961f\u53ef\u4ee5\u6839\u636e\u6570\u636e\u9690\u79c1\u3001\u53ef\u7528\u6027\/\u6b63\u5e38\u8fd0\u884c\u65f6\u95f4\u3001\u5ef6\u8fdf\u3001\u5feb\u901f\u53ef\u6269\u5c55\u6027\u3001\u5b9e\u65f6\u6d41\u3001\u6279\u5904\u7406\u3001\u9ad8\u8d1f\u8f7d\u8ba1\u7b97\u7b49\u65b9\u9762\u7684\u7279\u5b9a\u9700\u6c42\u6765\u5b9a\u4e49\u6709\u6548\u7684\u670d\u52a1\u7b49\u7ea7\u534f\u8bae(SLA)\u3002<\/p>\n
2. \u878d\u5408\u6df7\u5408\u4e91\u6982\u5ff5<\/strong><\/div>\n
\u5f53\u524d\u56f4\u7ed5\u591a\u4e91\u548c\u6df7\u5408\u4e91\u6982\u5ff5\u7684\u8ba8\u8bba\u6709\u4e9b\u8131\u8282\u3002\u4f46\u662f\uff0c\u4efb\u4f55\u4e00\u4e2a\u53ef\u6301\u7eed\u7684\u591a\u4e91\u6218\u7565\u90fd\u9700\u8981\u8003\u8651\u5c3d\u53ef\u80fd\u591a\u7684IT\u4ea4\u4ed8\u6a21\u578b\uff0c\u5176\u4e2d\u5305\u62ec\u516c\u5171\u4e91\/\u79c1\u6709\u4e91\u3001\u6258\u7ba1\u670d\u52a1\u3001\u6570\u636e\u4e2d\u5fc3\u3001\u8d85\u878d\u5408\u57fa\u7840\u8bbe\u65bd(HCI)\u4ee5\u53ca\u8d85\u5927\u89c4\u6a21\u6570\u636e\u4e2d\u5fc3\u3002<\/p>\n
3. \u7b80\u5316\u4f9b\u5e94\u5546\u7ba1\u7406<\/strong><\/div>\n
\u591a\u4e91\u6982\u5ff5\u7684\u57fa\u672c\u524d\u63d0\u662f\u5b83\u6d89\u53ca\u5e7f\u6cdb\u7684\u6280\u672f\u4f9b\u5e94\u5546\uff0c\u5176\u4e2d\u5305\u62ec\u6570\u636e\u4e2d\u5fc3\u3001\u6258\u7ba1\u670d\u52a1\u3001\u4e91\u8ba1\u7b97\u57fa\u7840\u8bbe\u65bd\u3001SaaS\u5e94\u7528\u7a0b\u5e8f\u3001\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u3001\u5e94\u7528\u7a0b\u5e8f\u5f00\u53d1\u516c\u53f8\u3001\u8d28\u91cf\u4fdd\u8bc1\/\u6d4b\u8bd5\u56e2\u961f\u3001SOC\/NOC\u548c\u6258\u7ba1\u670d\u52a1\u63d0\u4f9b\u5546\u3002\u5728\u591a\u4e91\u8bbe\u7f6e\u4e2d\uff0c\u4f9b\u5e94\u5546\u7ba1\u7406\u9762\u4e34\u7740\u8131\u8282\u7684\u60c5\u51b5\uff0c\u5bfc\u81f4\u5931\u53bb\u63a7\u5236\u5e76\u589e\u52a0\u4e86\u4e1a\u52a1\u98ce\u9669\u3002<\/p>\n
4. \u96c6\u4e2dIT\u6cbb\u7406<\/strong><\/div>\n
\u4f01\u4e1a\u9700\u8981\u5229\u7528\u5f3a\u5927\u7684\u4e91\u8ba1\u7b97\u7ba1\u7406\u5e73\u53f0\uff0c\u4f7f\u56e2\u961f\u80fd\u591f\u63d0\u4f9b\/\u53d6\u6d88\u63d0\u4f9b\u4e91\u8ba1\u7b97\u670d\u52a1\u3001\u81ea\u52a8\u6269\u5c55(\u6dfb\u52a0\u865a\u62df\u673a)\u3001\u534f\u8c03\u670d\u52a1\u3001\u76d1\u63a7\u6d41\u91cf\u5e76\u8ddf\u8e2a\u6027\u80fd\u53c2\u6570(\u5982\u5ef6\u8fdf\u548c\u53ef\u7528\u6027\u7b49)\u3002\u57fa\u4e8e\u4e91\u8ba1\u7b97\u7684\u5e94\u7528\u7a0b\u5e8f\u548c\u4e91\u8ba1\u7b97\u670d\u52a1\u7531\u4e8e\u4f7f\u7528\u4e91\u7ba1\u7406\u5e73\u53f0\u66f4\u5bb9\u6613\u8fdb\u884c\u7ba1\u7406\uff0c\u56e0\u6b64\u4f18\u5316\u7684\u591a\u4e91\u73af\u5883\u6700\u7ec8\u5c06\u4f7f\u5185\u90e8\u90e8\u7f72\u7cfb\u7edf\u3001\u6258\u7ba1\u57fa\u7840\u8bbe\u65bd\u4ee5\u53ca\u6570\u636e\u4e2d\u5fc3\u7f6e\u4e8e\u4e00\u4e2a\u516c\u5171\u7ba1\u7406\u5e73\u53f0\u4e0b\u3002<\/p>\n
5. \u63a8\u52a8\u53ef\u7528\u6027\u548c\u91c7\u7528\u7387<\/strong><\/div>\n
\u968f\u7740\u4f20\u7edfIT\u73af\u5883\u5411\u52a8\u6001\u591a\u4e91\u751f\u6001\u7cfb\u7edf\u8f6c\u53d8\uff0c\u7ec4\u7ec7\u5c06\u9700\u8981\u5b9e\u65bd\u5f3a\u6709\u529b\u7684\u53d8\u9769\u7ba1\u7406\u8ba1\u5212\u4ee5\u63d0\u9ad8\u91c7\u7528\u7387\u3002\u6b64\u5916\uff0cIT\u56e2\u961f\u5fc5\u987b\u786e\u4fdd\u5728\u5feb\u901f\u53d8\u5316\u7684\u591a\u4e91\u73af\u5883\u4e2d\u6ee1\u8db3\u7528\u6237\u7684\u9700\u6c42\u3002<\/p>\n
6. \u521b\u5efa\u5f3a\u5927\u7684\u96c6\u6210\u6846\u67b6<\/strong><\/div>\n
\u5185\u90e8\u90e8\u7f72\u8bbe\u7f6e\u4e2d\u7684\u96c6\u6210\u573a\u666f\u975e\u5e38\u590d\u6742\u3002\u5728\u591a\u4e91\u73af\u5883\u4e2d\uff0c\u7531\u4e8e\u5185\u90e8\u90e8\u7f72\u7cfb\u7edf\u548c\u6570\u636e\u5b58\u50a8\u4e0e\u7b2c\u4e09\u65b9\u57fa\u4e8e\u4e91\u8ba1\u7b97\u7684\u5e94\u7528\u7a0b\u5e8f\u548c\u670d\u52a1\u4e4b\u95f4\u6709\u8bb8\u591a\u989d\u5916\u7684\u96c6\u6210\u70b9\uff0c\u4f7f\u5176\u590d\u6742\u6027\u8fdb\u4e00\u6b65\u589e\u52a0\u3002\u800c\u5728\u76f8\u540c\u7684\u4e91\u8ba1\u7b97\u57fa\u7840\u8bbe\u65bd\u4e0a\u96c6\u6210\u5e94\u7528\u7a0b\u5e8f\u5219\u964d\u4f4e\u4e86\u590d\u6742\u6027\u3002<\/p>\n
\u4f46\u662f\uff0c\u8de8\u4e0d\u540c\u7684\u4e91\u5e73\u53f0\u548c\u5185\u90e8\u90e8\u7f72\u539f\u6709\u6570\u636e\u805a\u5408\u901a\u5e38\u9700\u8981\u81ea\u5b9a\u4e49API\u548c\u96c6\u6210\u5de5\u5177\u3002<\/p>\n
7. \u57fa\u51c6\u670d\u52a1\u6c34\u5e73<\/strong><\/div>\n
\u591a\u5e74\u6765\uff0c\u5f88\u591a\u7ec4\u7ec7\u90fd\u5df2\u7ecf\u4f7f\u7528\u5e76\u4e0d\u6807\u51c6\u7684\u670d\u52a1\u7b49\u7ea7\u534f\u8bae(SLA)\u5efa\u7acb\u4e86\u591a\u4f9b\u5e94\u5546\u3001\u591a\u5730\u70b9\u7684IT\u57fa\u7840\u8bbe\u65bd\u548c\u670d\u52a1\u5173\u7cfb\u3002\u8fd9\u4f7f\u5f97\u4e00\u81f4\u5730\u63d0\u4f9b\u4e00\u5957\u7edf\u4e00\u7684\u4e1a\u52a1\u670d\u52a1\u53d8\u5f97\u975e\u5e38\u5177\u6709\u6311\u6218\u6027\u3002<\/p>\n
\u5bf9\u4e1a\u52a1\u5229\u76ca\u76f8\u5173\u8005\u6765\u8bf4\uff0c\u5728\u5b9e\u65bd\u591a\u4e91\u8def\u7ebf\u56fe\u7684\u540c\u65f6\uff0c\u9996\u5e2d\u4fe1\u606f\u5b98\u9700\u8981\u786e\u4fdd\u4ed6\u4eec\u4e3a\u6240\u6709\u8d44\u6e90(\u5185\u90e8\u90e8\u7f72\u548c\u4e91\u8ba1\u7b97)\u521b\u5efa\u4e86\u4e00\u5957\u5355\u4e00\u3001\u4e00\u81f4\u3001\u57fa\u51c6\u7684\u670d\u52a1\u7b49\u7ea7\u534f\u8bae(SLA)\u3002\u4e0a\u8ff0\u63d0\u5230\u7684\u4f9b\u5e94\u5546\u6574\u5408\u6b65\u9aa4\u5bf9\u5728\u6574\u4e2a\u4f01\u4e1a\u4e2d\u5b9e\u73b0\u6807\u51c6\u670d\u52a1\u7ea7\u522b\u6709\u5f88\u5927\u5e2e\u52a9\u3002<\/p>\n
8. \u5efa\u7acb\u4e00\u81f4\u7684\u5b89\u5168\u7b56\u7565<\/strong><\/div>\n
\u5728\u591a\u4e91\u73af\u5883\u4e2d\uff0c\u6570\u636e\u9690\u79c1\u548c\u5b89\u5168\u5c06\u6210\u4e3a\u4e00\u4e2a\u6838\u5fc3\u5173\u6ce8\u9886\u57df\u3002\u968f\u7740\u5404\u79cd\u5404\u6837\u7684IT\u8d44\u6e90\u7684\u4f7f\u7528\uff0c\u4fdd\u6301\u4f01\u4e1a\u5916\u56f4\u73af\u5883(\u5305\u62ec\u5e94\u7528\u7a0b\u5e8f\u3001\u6570\u636e\u6e90\u3001\u7528\u6237\u548c\u7aef\u70b9)\u7684\u5b89\u5168\u5c06\u53d8\u5f97\u66f4\u52a0\u590d\u6742\u3002IT\u51b3\u7b56\u8005\u9700\u8981\u5728\u6574\u4e2a\u4f01\u4e1a\u4e2d\u96c6\u4e2d\u548c\u6807\u51c6\u5316\u5b89\u5168\u7b56\u7565\uff0c\u5e76\u4e14\u53ef\u80fd\u9700\u8981\u4e0e\u6258\u7ba1\u5b89\u5168\u670d\u52a1\u63d0\u4f9b\u5546(MSSP)\u5408\u4f5c\u4ee5\u7edf\u4e00\u5176\u5b89\u5168\u73af\u5883\u3002<\/p>\n
9. \u91cd\u65b0\u5b9a\u4e49\u707e\u96be\u6062\u590d\u7b56\u7565<\/strong><\/div>\n
\u5728\u4e3a\u591a\u4e91\u73af\u5883\u5b9e\u65bd\u707e\u96be\u6062\u590d\u7b56\u7565\u65f6\uff0c\u7ec4\u7ec7\u9700\u8981\u5e94\u5bf9\u4e09\u4e2a\u4e0d\u540c\u7684\u6311\u6218\u3002<\/p>\n
\u8fc1\u79fb\u671f\u95f4\u7684\u707e\u96be\u6062\u590d\uff1a\u7b2c\u4e00\u4e2a\u6311\u6218\u662f\u5728\u5c06\u73b0\u6709\u7cfb\u7edf\u548c\u5185\u90e8\u90e8\u7f72\u5de5\u4f5c\u8d1f\u8f7d\u8fc1\u79fb\u5230\u4e91\u8ba1\u7b97\u73af\u5883\u4e2d\u3002\u901a\u5e38\u8fd9\u662f\u4e00\u4e2a\u4e0d\u786e\u5b9a\u7684\u65f6\u671f\uff0c\u9700\u8981\u7cbe\u5fc3\u89c4\u5212\u4ee5\u786e\u4fdd\u6b63\u5e38\u8fd0\u884c\u65f6\u95f4\u548c\u4e1a\u52a1\u8fde\u7eed\u6027\u3002
\n\u591a\u4e91\u73af\u5883\u4e0b\u7684\u707e\u96be\u6062\u590d\uff1a\u7ec4\u7ec7\u4e2d\u5f53\u524d\u7684\u707e\u96be\u6062\u590d\u8bbe\u7f6e\u662f\u4e3a\u4f20\u7edf\u7684\u5185\u90e8\u90e8\u7f72\u7cfb\u7edf\u8bbe\u8ba1\u7684\u3002\u7531\u4e8e\u5927\u91cf\u7684\u52a8\u6001\u53c2\u6570(\u89c4\u6a21\u3001\u5de5\u4f5c\u8d1f\u8f7d\u7684\u6027\u8d28\u3001\u6570\u636e\u7c7b\u578b\u3001\u5730\u7406\u8986\u76d6\u8303\u56f4)\u3001\u90e8\u7f72\u6a21\u578b(SaaS\u3001IaaS)\u3001\u57fa\u7840\u8bbe\u65bd\u670d\u52a1(\u516c\u5171\u4e91\u3001\u79c1\u6709\u4e91\u3001\u6258\u7ba1\u7b49)\u548c\u4e91\u8ba1\u7b97\u670d\u52a1\u63d0\u4f9b\u5546(Netmagic\u3001AWS\u3001Azure\u7b49)\u3002
\n\u6ee1\u8db3\u65b0\u8981\u6c42\u7684\u707e\u96be\u6062\u590d(CI\/CD)\uff1a\u7531\u4e8e\u591a\u4e91\u73af\u5883\u5177\u6709\u6781\u5f3a\u7684\u53ef\u6269\u5c55\u6027\u548c\u9002\u5e94\u6027\uff0c\u56e0\u6b64\u4e91\u8ba1\u7b97\u6062\u590d\u9700\u8981\u5177\u6709\u540c\u7b49\u7a0b\u5ea6\u7684\u9002\u5e94\u80fd\u529b\u3002\u62e5\u6709\u6301\u7eed\u96c6\u6210\u548c\u6301\u7eed\u4ea4\u4ed8\u65b9\u6cd5(DevOps\u73af\u5883\u7684\u6807\u51c6\u90e8\u5206)\u5bf9\u4e8e\u5904\u7406\u5feb\u901f\u53d8\u5316\u7684IT\u9700\u6c42\u975e\u5e38\u6709\u7528\u3002<\/p>\n
10. \u5229\u7528\u5206\u6790\u6765\u6301\u7eed\u6539\u8fdb<\/strong><\/div>\n
\u968f\u7740\u6d41\u7a0b\u81ea\u52a8\u5316\u3001\u9ad8\u5ea6\u96c6\u6210\u548c\u4e91\u8ba1\u7b97\u7ba1\u7406\u5e73\u53f0\u7684\u4f7f\u7528\uff0c\u591a\u4e91\u73af\u5883\u5c06\u56f4\u7ed5\u6027\u80fd\u3001\u53ef\u7528\u6027\u3001\u505c\u673a\u65f6\u95f4\u3001\u8d44\u6e90\u5229\u7528\u7387\u3001\u6d41\u91cf\u6a21\u5f0f\u3001\u4f7f\u7528\u8d8b\u52bf\u548c\u76f8\u5173\u6027\u751f\u6210\u5927\u91cf\u6570\u636e\u3002<\/p>\n
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