\u6b65\u9aa4 1 - \u5b89\u88c5 Apache \u548c PostgreSQL<\/strong><\/div>\n
\u5728\u7b2c\u4e00\u6b65\u4e2d\uff0c\u6211\u4eec\u5c06\u5b89\u88c5 Apache Web \u670d\u52a1\u5668\u4ee5\u53ca PostgreSQL\u3002\u6211\u4eec\u5c06\u4ece ubuntu \u4ed3\u5e93\u4e2d\u4f7f\u7528\u6700\u65b0\u7684\u7248\u672c\u3002<\/p>\n
\u4f7f\u7528 SSH \u767b\u5f55\u5230\u4f60\u7684 Ubuntu \u670d\u52a1\u5668\u4e2d\uff1a<\/p>\n
ssh root@192.168.33.14\r\n<\/pre>\n
\u66f4\u65b0 Ubuntu \u4ed3\u5e93\u3002<\/p>\n
sudo apt-get update\r\n<\/pre>\n
\u4f7f\u7528 apt \u5b89\u88c5 Apache2 \u4ee5\u53ca PostgreSQL\uff1a<\/p>\n
sudo apt-get install -y apache2 libapache2-mod-perl2 postgresql\r\n<\/pre>\n
\u901a\u8fc7\u68c0\u67e5\u670d\u52a1\u5668\u7aef\u53e3\u786e\u4fdd Apache \u4ee5\u53ca PostgreSQL \u8fd0\u884c\u4e86\u3002<\/p>\n
netstat -plntu\r\n<\/pre>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u4f60\u53ef\u4ee5\u770b\u5230 80 \u7aef\u53e3\u88ab apache \u4f7f\u7528\u4e86\uff0c5432 \u7aef\u53e3\u88ab postgresql \u6570\u636e\u5e93\u4f7f\u7528\u4e86\u3002<\/p>\n
\u6b65\u9aa4 2 - \u5b89\u88c5 Perl \u6a21\u5757<\/strong><\/div>\n
OTRS \u57fa\u4e8e Perl\uff0c\u56e0\u6b64\u6211\u4eec\u9700\u8981\u5b89\u88c5\u4e00\u4e9b OTRS \u9700\u8981\u7684 Perl \u6a21\u5757\u3002<\/p>\n
\u4f7f\u7528\u8fd9\u4e2a apt \u547d\u4ee4\u5b89\u88c5 perl \u6a21\u5757\uff1a<\/p>\n
sudo apt-get install -y libapache2-mod-perl2 libdbd-pg-perl libnet-dns-perl libnet-ldap-perl libio-socket-ssl-perl libpdf-api2-perl libsoap-lite-perl libgd-text-perl libgd-graph-perl libapache-dbi-perl libarchive-zip-perl libcrypt-eksblowfish-perl libcrypt-ssleay-perl libencode-hanextra-perl libjson-xs-perl libmail-imapclient-perl libtemplate-perl libtemplate-perl libtext-csv-xs-perl libxml-libxml-perl libxml-libxslt-perl libpdf-api2-simple-perl libyaml-libyaml-perl\r\n<\/pre>\n
\u5b89\u88c5\u5b8c\u6210\u540e\uff0c\u6211\u4eec\u9700\u8981\u4e3a apache \u6fc0\u6d3b Perl \u6a21\u5757\uff0c\u63a5\u7740\u91cd\u542f apache \u670d\u52a1\u3002<\/p>\n
a2enmod perl\r\nsystemctl restart apache2\r\n<\/pre>\n
\u63a5\u4e0b\u6765\uff0c\u4f7f\u7528\u4e0b\u9762\u7684\u547d\u4ee4\u68c0\u67e5\u6a21\u5757\u662f\u5426\u5df2\u7ecf\u52a0\u8f7d\u4e86\uff1a<\/p>\n
apachectl -M | sort\r\n<\/pre>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 3 - \u4e3a OTRS \u521b\u5efa\u65b0\u7528\u6237<\/strong><\/div>\n
OTRS \u662f\u4e00\u4e2a\u57fa\u4e8e web \u7684\u7a0b\u5e8f\u5e76\u4e14\u8fd0\u884c\u4e0e apache web \u670d\u52a1\u5668\u4e0b\u3002\u4e3a\u4e86\u5b89\u5168\uff0c\u6211\u4eec\u9700\u8981\u4ee5\u666e\u901a\u7528\u6237\u8fd0\u884c\u5b83\uff0c\u800c\u4e0d\u662f root \u7528\u6237\u3002<\/p>\n
\u4f7f\u7528 useradd \u547d\u4ee4\u521b\u5efa\u4e00\u4e2a otrs \u65b0\u7528\u6237\uff1a<\/p>\n
useradd -r -d \/opt\/otrs -c 'OTRS User' otrs\r\n<\/pre>\n
\n
-r\uff1a\u5c06\u7528\u6237\u4f5c\u4e3a\u7cfb\u7edf\u7528\u6237\u3002<\/li>\n
-d \/opt\/otrs\uff1a\u5728 \/opt\/otrs\u4e0b\u653e\u7f6e\u65b0\u7528\u6237\u7684\u4e3b\u76ee\u5f55\u3002<\/li>\n
-c\uff1a\u5907\u6ce8\u3002<\/li>\n<\/ul>\n
\u63a5\u4e0b\u6765\uff0c\u5c06otrs\u7528\u6237\u52a0\u5165\u5230www-data\u7528\u6237\u7ec4\uff0c\u56e0\u4e3a apache \u8fd0\u884c\u4e8ewww-data\u7528\u6237\u53ca\u7528\u6237\u7ec4\u3002<\/p>\n
usermod -a -G www-data otrs\r\n<\/pre>\n
\u5728\/etc\/passwd\u6587\u4ef6\u4e2d\u5df2\u7ecf\u6709otrs\u7528\u6237\u4e86\u3002<\/p>\n
grep -rin otrs \/etc\/passwd\r\n<\/pre>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
OTRS \u7684\u65b0\u7528\u6237\u5df2\u7ecf\u521b\u5efa\u4e86\u3002<\/p>\n
\u6b65\u9aa4 4 - \u521b\u5efa\u548c\u914d\u7f6e\u6570\u636e\u5e93<\/strong><\/div>\n
\u5728\u8fd9\u8282\u4e2d\uff0c\u6211\u4eec\u4f1a\u4e3a OTRS \u7cfb\u7edf\u521b\u5efa\u4e00\u4e2a\u65b0 PostgreSQL \u6570\u636e\u5e93\uff0c\u5e76\u5bf9 PostgreSQL \u6570\u636e\u5e93\u7684\u914d\u7f6e\u505a\u4e00\u4e9b\u5c0f\u7684\u66f4\u6539\u3002<\/p>\n
\u767b\u5f55\u5230 postgres \u7528\u6237\u5e76\u8bbf\u95ee PostgreSQL shell\u3002<\/p>\n
su - postgres\r\npsql\r\n<\/pre>\n
\u521b\u5efa\u4e00\u4e2a\u65b0\u7684\u89d2\u8272 otrs\uff0c\u5bc6\u7801\u662f myotrspw\uff0c\u5e76\u4e14\u662f\u975e\u7279\u6743\u7528\u6237\u3002<\/p>\n
create user otrs password 'myotrspw' nosuperuser;\r\n<\/pre>\n
\u63a5\u7740\u4f7f\u7528 otrs \u7528\u6237\u6743\u9650\u521b\u5efa\u4e00\u4e2a\u65b0\u7684 otrs \u6570\u636e\u5e93\uff1a<\/p>\n
create database otrs owner otrs;\r\n\/q\r\n<\/pre>\n
\u63a5\u4e0b\u6765\u4e3a otrs \u89d2\u8272\u9a8c\u8bc1\u7f16\u8f91 PostgreSQL \u914d\u7f6e\u6587\u4ef6\u3002<\/p>\n
vim \/etc\/postgresql\/9.5\/main\/pg_hba.conf\r\n<\/pre>\n
\u5728 84 \u884c\u540e\u7c98\u8d34\u4e0b\u9762\u7684\u914d\u7f6e\uff1a<\/p>\n
local otrs otrs password\r\nhost otrs otrs 127.0.0.1\/32 password\r\n<\/pre>\n
\u4fdd\u5b58\u6587\u4ef6\u5e76\u9000\u51fa vim<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u4f7f\u7528 exit \u56de\u5230 root \u6743\u9650\u5e76\u91cd\u542f PostgreSQL\uff1a<\/p>\n
exit\r\nsystemctl restart postgresql\r\n<\/pre>\n
PostgreSQL \u5df2\u7ecf\u4e3a OTRS \u7684\u5b89\u88c5\u51c6\u5907\u597d\u4e86\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 5 - \u4e0b\u8f7d\u548c\u914d\u7f6e OTRS<\/strong><\/div>\n
\u5728\u672c\u6559\u7a0b\u4e2d\uff0c\u6211\u4eec\u4f1a\u4f7f\u7528 OTRS \u7f51\u7ad9\u4e2d\u6700\u65b0\u7684\u7248\u672c\u3002<\/p>\n
\u8fdb\u5165 \/opt \u76ee\u5f55\u5e76\u4f7f\u7528 wget \u547d\u4ee4\u4e0b\u8f7d OTRS 5.0\uff1a<\/p>\n
cd \/opt\/\r\nwget http:\/\/ftp.otrs.org\/pub\/otrs\/otrs-5.0.16.tar.gz\r\n<\/pre>\n
\u5c55\u5f00\u8be5 otrs \u6587\u4ef6\uff0c\u91cd\u547d\u540d\u76ee\u5f55\u5e76\u66f4\u6539\u6240\u6709 otrs \u7684\u6587\u4ef6\u548c\u76ee\u5f55\u7684\u6240\u5c5e\u4eba\u4e3a otrs\u3002<\/p>\n
tar -xzvf otrs-5.0.16.tar.gz\r\nmv otrs-5.0.16 otrs\r\nchown -R otrs:otrs otrs\r\n<\/pre>\n
\u63a5\u4e0b\u6765\uff0c\u6211\u4eec\u9700\u8981\u68c0\u67e5\u7cfb\u7edf\u5e76\u786e\u4fdd\u53ef\u4ee5\u5b89\u88c5 OTRS \u4e86\u3002<\/p>\n
\u4f7f\u7528\u4e0b\u9762\u7684 otrs \u811a\u672c\u547d\u4ee4\u68c0\u67e5 OTRS \u5b89\u88c5\u9700\u8981\u7684\u7cfb\u7edf\u8f6f\u4ef6\u5305\uff1a<\/p>\n
\/opt\/otrs\/bin\/otrs.CheckModules.pl\r\n<\/pre>\n
\u786e\u4fdd\u6240\u6709\u7684\u7ed3\u679c\u662f\u5bf9\u7684\uff0c\u8fd9\u610f\u5473\u7740\u6211\u4eec\u7684\u670d\u52a1\u5668\u53ef\u4ee5\u5b89\u88c5 OTRS \u4e86\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
OTRS \u5df2\u4e0b\u8f7d\uff0c\u5e76\u4e14\u6211\u4eec\u7684\u670d\u52a1\u5668\u53ef\u4ee5\u5b89\u88c5 OTRS \u4e86\u3002<\/p>\n
\u63a5\u4e0b\uff0c\u8fdb\u5165 otrs \u76ee\u5f55\u5e76\u590d\u5236\u914d\u7f6e\u6587\u4ef6\u3002<\/p>\n
cd \/opt\/otrs\/\r\ncp Kernel\/Config.pm.dist Kernel\/Config.pm\r\n<\/pre>\n
\u4f7f\u7528 vim \u7f16\u8f91 Config.pm \u6587\u4ef6\uff1a<\/p>\n
vim Kernel\/Config.pm\r\n<\/pre>\n
\u66f4\u6539 42 \u884c\u7684\u6570\u636e\u5e93\u5bc6\u7801\uff1a<\/p>\n
$Self->{DatabasePw} = 'myotrspw';\r\n<\/pre>\n
\u6ce8\u91ca 45 \u884c\u7684 MySQL \u6570\u636e\u5e93\u652f\u6301\uff1a<\/p>\n
# $Self->{DatabaseDSN} = \"DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};\";\r\n<\/pre>\n
\u53d6\u6d88\u6ce8\u91ca 49 \u884c\u7684 PostgreSQL \u6570\u636e\u5e93\u652f\u6301\uff1a<\/p>\n
$Self->{DatabaseDSN} = \"DBI:Pg:dbname=$Self->{Database};\";\r\n<\/pre>\n
\u4fdd\u5b58\u6587\u4ef6\u5e76\u9000\u51fa vim\u3002<\/p>\n
\u63a5\u7740\u7f16\u8f91 apache \u542f\u52a8\u6587\u4ef6\u6765\u542f\u7528 PostgreSQL \u652f\u6301\u3002<\/p>\n
vim scripts\/apache2-perl-startup.pl\r\n<\/pre>\n
\u53d6\u6d88\u6ce8\u91ca 60 \u548c 61 \u884c\uff1a<\/p>\n
# enable this if you use postgresql\r\nuse DBD::Pg ();\r\nuse Kernel::System::DB::postgresql;\r\n<\/pre>\n
\u4fdd\u5b58\u6587\u4ef6\u5e76\u9000\u51fa\u7f16\u8f91\u5668\u3002<\/p>\n
\u6700\u540e\uff0c\u68c0\u67e5\u7f3a\u5931\u7684\u4f9d\u8d56\u548c\u6a21\u5757\u3002<\/p>\n
perl -cw \/opt\/otrs\/bin\/cgi-bin\/index.pl\r\nperl -cw \/opt\/otrs\/bin\/cgi-bin\/customer.pl\r\nperl -cw \/opt\/otrs\/bin\/otrs.Console.pl\r\n<\/pre>\n
\u4f60\u53ef\u4ee5\u5728\u4e0b\u9762\u7684\u622a\u56fe\u4e2d\u770b\u5230\u7ed3\u679c\u662f \u201cOK<\/strong>\u201d\uff1a<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 6 - \u5bfc\u5165\u6837\u672c\u6570\u636e\u5e93<\/strong><\/div>\n
\u5728\u672c\u6559\u7a0b\u4e2d\uff0c\u6211\u4eec\u4f1a\u4f7f\u7528\u6837\u672c\u6570\u636e\u5e93\uff0c\u8fd9\u53ef\u4ee5\u5728\u811a\u672c\u76ee\u5f55\u4e2d\u627e\u5230\u3002\u56e0\u6b64\u6211\u4eec\u53ea\u9700\u8981\u5c06\u6240\u6709\u7684\u6837\u672c\u6570\u636e\u5e93\u4ee5\u53ca\u8868\u7ed3\u6784\u5bfc\u5165\u5230\u7b2c 4 \u6b65\u521b\u5efa\u7684\u6570\u636e\u5e93\u4e2d\u3002<\/p>\n
\u767b\u5f55\u5230 postgres \u7528\u6237\u5e76\u8fdb\u5165 otrs \u76ee\u5f55\u4e2d\u3002<\/p>\n
su - postgres\r\ncd \/opt\/otrs\/\r\n<\/pre>\n
\u4f5c\u4e3a otrs \u7528\u6237\u4f7f\u7528 psql \u547d\u4ee4\u63d2\u5165\u6570\u636e\u5e93\u4ee5\u53ca\u8868\u7ed3\u6784\u3002<\/p>\n
psql -U otrs -W -f scripts\/database\/otrs-schema.postgresql.sql otrs\r\npsql -U otrs -W -f scripts\/database\/otrs-initial_insert.postgresql.sql otrs\r\npsql -U otrs -W -f scripts\/database\/otrs-schema-post.postgresql.sql otrs\r\n<\/pre>\n
\u5728\u9700\u8981\u7684\u65f6\u5019\u8f93\u5165\u6570\u636e\u5e93\u5bc6\u7801 myotrspw\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 7 - \u542f\u52a8 OTRS\u6570\u636e\u5e93\u4ee5\u53ca OTRS \u5df2\u7ecf\u914d\u7f6e\u4e86\uff0c\u73b0\u5728\u6211\u4eec\u53ef\u4ee5\u542f\u52a8 OTRS\u3002<\/strong><\/div>\n
\u5c06 otrs \u7684\u6587\u4ef6\u53ca\u76ee\u5f55\u6743\u9650\u8bbe\u7f6e\u4e3a www-data \u7528\u6237\u548c\u7528\u6237\u7ec4\u3002<\/p>\n
\/opt\/otrs\/bin\/otrs.SetPermissions.pl --otrs-user=www-data --web-group=www-data\r\n<\/pre>\n
\u901a\u8fc7\u521b\u5efa\u4e00\u4e2a\u65b0\u7684\u94fe\u63a5\u6587\u4ef6\u5230 apache \u865a\u62df\u4e3b\u673a\u76ee\u5f55\u4e2d\u542f\u7528 otrs apache \u914d\u7f6e\u3002<\/p>\n
ln -s \/opt\/otrs\/scripts\/apache2-httpd.include.conf \/etc\/apache2\/sites-available\/otrs.conf\r\n<\/pre>\n
\u542f\u7528 otrs \u865a\u62df\u4e3b\u673a\u5e76\u91cd\u542f apache\u3002<\/p>\n
a2ensite otrs\r\nsystemctl restart apache2\r\n<\/pre>\n
\u786e\u4fdd apache \u542f\u52a8\u6ca1\u6709\u9519\u8bef\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 8 - \u914d\u7f6e OTRS \u8ba1\u5212\u4efb\u52a1<\/strong><\/div>\n
OTRS \u5df2\u7ecf\u5b89\u88c5\u5e76\u8fd0\u884c\u5728 Apache Web \u670d\u52a1\u5668\u4e2d\u4e86\uff0c\u4f46\u662f\u6211\u4eec\u4ecd\u7136\u9700\u8981\u914d\u7f6e OTRS \u8ba1\u5212\u4efb\u52a1\u3002<\/p>\n
\u767b\u5f55\u5230 otrs \u7528\u6237\uff0c\u63a5\u7740\u4ee5 otrs \u7528\u6237\u8fdb\u5165 var\/cron \u76ee\u5f55\u3002<\/p>\n
su - otrs\r\ncd var\/cron\/\r\npwd\r\n<\/pre>\n
\u4f7f\u7528\u4e0b\u9762\u7684\u547d\u4ee4\u590d\u5236\u6240\u6709 .dist \u8ba1\u5212\u4efb\u52a1\u811a\u672c\uff1a<\/p>\n
for foo in *.dist; do cp $foo `basename $foo .dist`; done\r\n<\/pre>\n
\u4f7f\u7528 exit \u56de\u5230 root \u6743\u9650\uff0c\u5e76\u4f7f\u7528 otrs \u7528\u6237\u542f\u52a8\u8ba1\u5212\u4efb\u52a1\u811a\u672c\u3002<\/p>\n
exit\r\n\/opt\/otrs\/bin\/Cron.sh start otrs\r\n<\/pre>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u63a5\u4e0b\u6765\uff0c\u624b\u52a8\u6536\u53d6\u7535\u5b50\u90ae\u4ef6\u7684 PostMaster \u521b\u5efa\u4e00\u4e2a\u65b0\u7684\u8ba1\u5212\u4efb\u52a1\u3002\u6211\u4f1a\u914d\u7f6e\u4e3a\u6bcf 2 \u5206\u949f\u6536\u53d6\u4e00\u6b21\u90ae\u4ef6\u3002<\/p>\n
su - otrs\r\ncrontab -e\r\n<\/pre>\n
\u7c98\u8d34\u4e0b\u9762\u7684\u914d\u7f6e\uff1a<\/p>\n
*\/2 * * * * $HOME\/bin\/otrs.PostMasterMailbox.pl >> \/dev\/null\r\n<\/pre>\n
\u4fdd\u5b58\u5e76\u9000\u51fa\u3002<\/p>\n
\u73b0\u5728\u505c\u6b62 otrs \u5b88\u62a4\u8fdb\u7a0b\u5e76\u518d\u6b21\u542f\u52a8\u3002<\/p>\n
bin\/otrs.Daemon.pl stop\r\nbin\/otrs.Daemon.pl start\r\n<\/pre>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
OTRS \u5b89\u88c5\u4ee5\u53ca\u914d\u7f6e\u5b8c\u6210\u4e86\u3002<\/p>\n
\u6b65\u9aa4 9 - \u6d4b\u8bd5 OTRS<\/strong><\/div>\n
\u6253\u5f00\u4f60\u7684 web \u6d4f\u89c8\u5668\u5e76\u8f93\u5165\u4f60\u7684\u670d\u52a1\u5668 IP \u5730\u5740\uff1a http:\/\/192.168.33.14\/otrs\/<\/a><\/p>\n
\u4f7f\u7528\u9ed8\u8ba4\u7684\u7528\u6237 root@localhost \u4ee5\u53ca\u5bc6\u7801 root \u767b\u5f55\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u4f7f\u7528\u9ed8\u8ba4\u7684 root \u8d26\u6237\u4f60\u4f1a\u770b\u5230\u4e00\u4e2a\u8b66\u544a\u3002\u70b9\u51fb\u8b66\u544a\u4fe1\u606f\u6765\u521b\u5efa\u4e00\u4e2a\u65b0\u7684 admin root \u7528\u6237\u3002<\/p>\n
\u4e0b\u9762\u662f\u7528\u53e6\u5916\u7684 admin root \u7528\u6237\u767b\u5f55\u540e\u51fa\u73b0\u7684 admin \u9875\u9762\uff0c\u8fd9\u91cc\u6ca1\u6709\u51fa\u73b0\u9519\u8bef\u4fe1\u606f\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u5982\u679c\u4f60\u60f3\u4f5c\u4e3a\u5ba2\u6237\u767b\u5f55\uff0c\u4f60\u53ef\u4ee5\u4f7f\u7528 customer.pl \uff1ahttp:\/\/192.168.33.14\/otrs\/customer.pl<\/p>\n
\u4f60\u4f1a\u770b\u5230\u5ba2\u6237\u767b\u5f55\u754c\u9762\uff0c\u8f93\u5165\u5ba2\u6237\u7684\u7528\u6237\u540d\u548c\u5bc6\u7801\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u4e0b\u9762\u662f\u4e00\u4e2a\u521b\u5efa\u65b0\u5355\u636e\u7684\u5ba2\u6237\u9875\u9762\u3002<\/p>\n
$\"\u5982\u4f55\u5728$ <\/p>\n
\u6b65\u9aa4 10 - \u7591\u96be\u6392\u67e5<\/strong><\/div>\n
\u5982\u679c\u4f60\u4ecd\u65e7\u770b\u5230 \u201cOTRS Daemon is not running\u201d \u7684\u9519\u8bef\uff0c\u4f60\u53ef\u4ee5\u50cf\u8fd9\u6837\u8c03\u8bd5 OTRS \u5b88\u62a4\u8fdb\u7a0b\u3002<\/p>\n
su - otrs\r\ncd \/opt\/otrs\/\r\n<\/pre>\n
\u505c\u6b62 OTRS \u5b88\u62a4\u8fdb\u7a0b\uff1a<\/p>\n
bin\/otrs.Daemon.pl stop\r\n<\/pre>\n
\u4f7f\u7528 --debug \u9009\u9879\u542f\u52a8 OTRS \u5b88\u62a4\u8fdb\u7a0b\u3002<\/p>\n
bin\/otrs.Daemon.pl start --debug\r\n<\/pre>\n
\n
via: https:\/\/www.howtoforge.com\/tutorial\/how-to-install-otrs-opensource-trouble-ticket-system-on-ubuntu-16-04\/<\/a><\/p>\n
\u4f5c\u8005\uff1a Muhammad Arul<\/a> \u8bd1\u8005\uff1a geekpi<\/a> \u6821\u5bf9\uff1a wxy<\/a><\/p>\n
\u672c\u6587\u7531 LCTT<\/a> \u539f\u521b\u7f16\u8bd1\uff0c Linux\u4e2d\u56fd<\/a> \u8363\u8a89\u63a8\u51fa<\/p>\n
\n
\u539f\u6587\u6765\u81ea\uff1a https:\/\/linux.cn\/article-8563-1.html<\/a><\/p>\n
\u672c\u6587\u5730\u5740\uff1a http:\/\/lrxjmw.cn\/ubuntu-install-otrs.html<\/a>\u7f16\u8f91\u5458\uff1a\u90ed\u5efa\u9e4f\uff0c\u5ba1\u6838\u5458\uff1a\u9004\u589e\u5b9d<\/span><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"
OTRS \uff0c\u5373\u5f00\u6e90\u95ee\u9898\u5355\uff08ticket\uff09\u7533\u8bf7\u7cfb\u7edf\uff0c\u662f\u4e00\u4e2a\u7528\u4e8e\u5ba2\u6237\u670d\u52a1\u3001\u5e2e\u52a9\u53f0\u548c IT \u670d\u52a1\u7ba1\u7406\u7684\u5f00\u6e90\u95ee\u9898\u5355\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u662f\u7528 Perl \u548c javascript \u7f16\u5199\u7684\u3002\u5bf9\u4e8e\u90a3\u4e9b\u9700\u8981\u7ba1\u7406\u7968\u636e\u3001\u6295\u8bc9\u3001\u652f\u6301\u8bf7\u6c42\u6216\u5176\u4ed6\u7c7b\u578b\u7684\u62a5\u544a\u7684\u516c\u53f8\u548c\u7ec4\u7ec7\u6765\u8bf4\uff0c\u8fd9\u662f\u4e00\u4e2a\u95ee\u9898\u5355\u89e3\u51b3\u65b9\u6848\u3002OTRS \u652f\u6301\u5305\u62ec MySQL\u3001PostgreSQL\u3001Oracle \u548c SQL Server \u5728\u5185\u7684\u591a\u4e2a\u6570\u636e\u5e93\u7cfb\u7edf\uff0c\u5b83\u662f\u4e00\u4e2a\u53ef\u4ee5\u5b89\u88c5\u5728 Windows \u548c Linux \u4e0a\u7684\u591a\u5e73\u53f0\u8f6f\u4ef6\u3002<\/p>\n","protected":false},"author":323,"featured_media":92074,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-70680","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thread"],"acf":[],"_links":{"self":[{"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/posts\/70680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/users\/323"}],"replies":[{"embeddable":true,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/comments?post=70680"}],"version-history":[{"count":5,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/posts\/70680\/revisions"}],"predecessor-version":[{"id":92116,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/posts\/70680\/revisions\/92116"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/media\/92074"}],"wp:attachment":[{"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/media?parent=70680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/categories?post=70680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lrxjmw.cn\/wp-json\/wp\/v2\/tags?post=70680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}